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Welcome
to Spruce Hill Inn & Cottages
To
help insure that everyone has a safe and pleasant stay,
we ask that when at Spruce Hill Inn & Cottages you
abide by the following information and rules:
- General
Office Hours are 8:00 A.M. to 11:00 P.M.
- Check
out is at 11:00 A.M.; after 11:00 $10/hour
- Check
with the front desk for listing of area restaurants
and attractions.
- All cottages and houses are non-smoking. There will be a $100 fine for violating this rule.
- Please
return your room keys to the Office for your receipt
- Management
is not responsible for lost or stolen items. Guest
will be billed for damaged or missing items of the property
- No
Visitors on the hill after 11:00 P.M. This is reserved
for Registered Guests only
It
is our intent to maintain a quiet and relaxing atmosphere for all of
our guests. We ask that all non-registered guests leave by 11:00
pm. All bands, DJs and music must stop at 11:59 pm. There will be
up to $200 fine for violating this rule. Groups of 20 or more must
have prior consent from management
and a contract may or may not need to be signed.
Pets are allowed with a non-refundable charge of $25.00 for each pet, for a week stay or less.
Rates
are subject to change. We will do our best to keep the rates
posted current. There are specific dates during the year when
rates are higher. For 2012, these dates are Feb 11, Feb 24-25, June 7-10; July
8-10; June 22-24; July 13-15, July 20-22, August 1-5, Sept. 6-9, December 31. Some
dates require a minimum night stay, including New Year's Eve (2 nights), Ski Carnival weekend (2 nights)
and race dates (2 to 4 nights).
All reservations require a deposit of 50% of
reservation total, and the balance is paid no later than check-in
date.
Any cancellations must be done 30 days in advance
on the Victorian Manor and Lodge House, or the date specified in a
contract, after that date the deposit is nonrefundable, before
that date, there will be a $50 cancellation fee.
Daily
room or cottage reservations may be modified or canceled up to 3 days;
14 days for New Year's Eve, Valentine, Ski carnival and race weekends
prior to your arrival; after that date, the deposit is
non-refundable. There will be a $25 cancellation fee for
cancellation of reservations before the 14 day or 3 day period.
Gift certificates and specially priced reservations are not refundable.
A
change fee of $10 is charged for reservations that are rescheduled for
the next 30 days. No refunds for ski trips unless Snow Trails closes on
that date.
If you need to cancel a reservation, be sure to get
a cancellation number, or you will be responsible for room charges.
Cancellations left on the answering machine or done by email are not
honored until a representative acknowledges and gets back with a
cancellation number.
A surcharge will be applied to large groups and parties in the Victorian Manor and Lodge House.
Thank you from Spruce Hill Inn and Cottages.
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Spruce Hill Inn
& Cottages
3230 Possum Run Rd.
Mansfield, Oh 44903
Telephone:
419-756-2200
Fax: 419-709-8243
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